Refund & Returns Policy
Last updated: [Insert Date, e.g., May 12, 2025]

At LUCKYCOIN, we take great pride in the craftsmanship of our premium leather phone cases. If for any reason you are not satisfied with your purchase, we’re here to help.

🛍️ Return Eligibility
Returns are accepted within 30 days of the original purchase date.

Items must be unused, in new/resellable condition, and returned in the original packaging.

We do not accept returns for items that show signs of wear, use, or damage.

💸 Refunds
Once your return is received and inspected at our headquarters, we will process your refund within 3 business days.

Please allow an additional 3–5 business days for the refund to appear on your original payment method.

Shipping charges are non-refundable.

🔄 Exchanges
If you received a defective or incorrect product, we will gladly send a replacement at no extra cost to you.

Please email us with your order number and photos of the issue before initiating a return.

🚚 Return Shipping
Return shipping costs are the responsibility of the customer.

We recommend using a trackable shipping service or purchasing shipping insurance—we cannot guarantee that we will receive your returned item.

📩 Contact Us
If you have any product-related questions or need to initiate a return, please contact us first. We are always happy to help.

📧 Email: shop@luckycoindesign.com

We strive to offer warm, attentive service and ensure that your experience with LUCKYCOIN is exceptional.